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Pharmacy Technician Graduate Returns to Campus as Guest Speaker

Sep 15, 2014

Bill Liskow graduated from the pharmacy technician program at the South Bend Campus in April of this year.  Recently, he was a guest speaker in Renee Neldon’s Systems of Transport and Support class.   Bill completed his pharmacy technician externship at Merrill’s Pharmacy in Mishawaka and is currently employed at CVS Caremark Pharmacy in Walkerton where he also substitutes at other locations as needed.  

Bill spoke about how much he has learned since becoming employed by CVS.  His CVS orientation training covered policies and procedures, but he has learned much more since his first day.  He uses much of what he learned in his classes every day. “You have to know dosage and calculations for delivery unit quantities, and understand anatomy for health problems such as poison ivy.”

Deciphering prescription codes and abbreviations can also be challenging, but Bill’s education prepared him well for this task.   Brian Sizemore, a CVS district manager who likes to hire our graduates, mentioned to Bill how important it is to know more about insurance.  “You can look up codes, but you need to know where to look and what you are looking for.”  BCBS, Affordable Care, Medicare and Medicaid, and various secondary insurances all have their own codes.  Medicaid is the most difficult insurance coding.  There is on the job learning from day one while applying classroom knowledge. 

Bill is also able to provide patient advice for over the counter drugs.  He said, “You need to know what drugs work for which multiple health conditions.”  More drugs are now behind the counter becoming available only with a prescription for those that are being heavily abused. 

Asked by a student about the certification exam, Bill could only tell them to listen to their instructors on preparation, study hard, and that all South Bend pharmacy technician graduates have passed the examination on the first try.  Bill said, “I am proud to wear my pharmacy technician certification pin.”

Pharmacy Technology graduate Bill Liskow was a guest speaker in Renee Neldon’s Systems of Transport and Support class.

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