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ISE Students Implement Free Technology Clinic

Apr 08, 2013

Information systems engineering (ISE) students at the Stark County Campus have implemented a new technology clinic, a free and exclusive service provided for the students, staff, and faculty. Clients can drop off their technology device on Thursdays from 10 to 11 am and ISE majors will provide a complimentary diagnosis of their problem. Based on the resources required to fix the problem, the ISE major will either fix the problem or provide details of the resources necessary to move forward with fixing the problem.

Free services that ISE students perform to benefit the American National University community include virus removal, hardware diagnosis, operating system diagnosis, and internet connectivity. Students work on devices such as personal computers, laptops, netbooks, tablets, smartphones, printers, routers and modems.

“I introduced the concept,” explained William Wittman, director of IT programs. “The IT students really embraced the idea and took it from the ground floor to the next level.”

Richard Miller and Timothy Thompson (pictured), students in William’s Computer and Information Technology Fundamentals class, have been the driving force in getting the new clinic off the ground. Timothy comments that the clinic “has to do with what this class is all about.”

“I really try to empower the students, to almost create it like a business, so that they [the students] are using professionalism,” William said. “Using both soft skills and tech skills to be able to work with people and their technology…it’s an exposure they don’t normally get in the class room. It helps emulate the real world.”

tags: Computer Technology: Information Systems Engineering - Associate's Degree (ISE)