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Graduate Quickly Advances from Dishwasher to Billing Clerk



May 12, 2014

Megan Rivard attended a “Ladies Night Out” event hosted by the Pikeville Medical Center one year ago.  At the event, Pikeville Campus admissions representatives distributed information on the degree programs offered at American National University.  She was encouraged by her cousin, Sylvia Damron-Strikeleather, who was a student at National, to go chat with them and get more information.  Megan said she saw the enjoyment in Sylvia’s expression when she talked about the college and her degree program and she wanted that same gratification.

Megan said she has always wanted to do something medical, but was not interested in the clinical side of the field.  When she had her initial interview with Laura Hall, admissions representative, she was introduced to medical billing and coding.  Additional research led her to realize that she had chosen the right field for her.   Megan explained that one of her hobbies is putting together puzzles and found the classes to be like her hobby which brings her great joy.  

Megan will graduate this month with a medical billing and coding diploma.  She had perfect attendance and maintained a 4.0 GPA.  She said that it is very surreal that it’s already over.  She believes she couldn’t have done it without the help of one of her teachers, Ronnie Webb, who really challenged her to do the best she could, and took the time to care about her progress.

Upon completion of her classes she was given a job lead from career center director Tiffani Ballard for Tran-Star Ambulance service, who had an opening for a billing clerk.  Within four days of completing her classes, she was offered the position and accepted the offer.   Megan’s supervisor asked her how her classes helped her on her first day of work, and she said that her work feels like a part of her normal routine.  She added that going from being a student to actually working in her field of study has been a smooth transition.  She now knows what success is because she went from working as a dishwasher part-time to working full-time as a billing clerk.   Megan could not be happier that she chose American National University to finally gain enjoyment and success. 

A-Megan Rivard, who will be graduating from the billing and coding program at the Pikeville Campus this month, is working as a biller at Trans-Star Ambulance service.

B-Megan Rivard is shown with Pikeville Campus instructor Ronnie Webb who supported and challenged her in her medical billing and coding program.

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