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Former Pharmacy Technician Chair Still Serves as College Advocate



Mar 04, 2014

Forming bonds within the community is a sure way to create lasting professional partnerships and is mutually beneficial.  Gina Baer, an operations trainer, has been with Walgreens for 23 years.  Gina takes advantage of being part of the Campus Advisory Board at the Dayton Area Campus to network and seek out new employees, along with helping with career placement of the graduates.  In the past, Ms. Baer was the department chair for the pharmacy technician program at the Cincinnati Campus.

The opportunity to have students reach their goals is what draws her to American National University.  This is accomplished by having the opportunity to offer externships to them, so they can get their hands-on training and in return, Walgreens gets the benefit of meeting students and getting to know them before an official hire.  Ms. Baer also uses the campus for meetings and trainings which provides publicity for the facility.

When asked what main qualities she seeks when hiring, Ms. Baer said; “Professionalism, presentation skills, speech, how students conduct themselves, customer service skills and initiative.”  She is most impressed when students and graduates know how to express themselves appropriately, can answer questions without freezing up, and have the ability to multi-task.  American National University students have met her expectations.  A few examples of American National University graduates working at Walgreens are new hire Karen Fontenot, and students Molly Pritchard and Lauren Stewart.

What she believes makes Walgreens stand out from competitors is their customer service, the way they build relationships with their customers so that they want to return, and advocating for health and wellness for their customers.  American National University students help Walgreens fulfill their mission, so this is why Ms. Baer contacts the campus first when she has an opening.  On a final note, Ms. Baer said, “I encourage all students to get their certifications, practice data entry, and make sure they have the customer service oriented personality combined with the technical skills needed.”

Melissa Moore (l), career center director of the Dayton Area Campus, presented the Distinguished Community Employer award to Gina Baer, an operations trainer with Walgreens.

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tags: OH-Dayton Area Medical: Pharmacy Technician - Associate's Degree (PTA)