The Department of Repayment Success is here to help students who have attended National College with questions or concerns regarding student loan repayment.
If you are having problems repaying your federal student loans or if you have questions about your loans, please contact us today. The Repayment Success department is here to help both current and former students. We want to make sure that all of your questions are answered!
Mr. Jodie Terry
Director of Repayment Success
Voice 540-769-8255
Fax 540-769-8293
Toll Free 877-571-6221
Office Hours
M–F, 8am – 5:30pm EST
You may postpone your payments if you qualify for an Economic Hardship, In-school, Unemployment, or Disability deferment. Qualification is determined by current economic, enrollment, employment, or disability status. You are entitled to any of these deferments if you qualify.
You may qualify for a Mandatory or Economic Hardship Forbearance. Please contact National College for more information about forbearance.
You may be eligible to consolidate your loans. Loan consolidation often reduces your monthly student loan payment.
You may qualify for Income Based Repayment, Graduated, or Lowered Payment plans.
A loan is in default status when it is 270 days past due. At this point it is declared in default. When this happens, the entire balance of your loan(s) become due and you will no longer be eligible for any Title IV financial aid or for any of the options described above.
Economic Hardship Deferment Request
Education Related Deferment Request
Parental Leave/working Mother Deferment Request
Parent Plus Borrower Deferment Request
Public Service Deferment Request
Temporary Total Disability Deferment Request
Unemployment Deferment Request
Teacher Loan Forgiveness Forbearance Form