Programs & Areas of Study
Diploma: Technical Support Assistant
The ever-growing field of information technology demands support professionals at every level, and the Technical Support Assistant program can get you in the door of this exciting field.
Program Core Courses - What You'll Study
- Microcomputer Hardware Technology
- Network+ Fundamentals
- Network Client Administration
- User Desktop Support: Applications
- User Desktop Support: OS
- Help Desk and User Support
- Implementing and Troubleshooting Operating Systems
- Microsoft Office
Career Opportunities in Technical Support
With a firm grasp of networking & computer support fundamentals, you can begin working in the information technology field immediately, with the option of pursuing the associate degree or the Bachelor of Information Technology.
This program is offered at the following campuses:
In Virginia:
Danville, Bluefield, Charlottesville, Harrisonburg, Martinsville, Roanoke Valley
In Kentucky:
In Indiana:
In Ohio:
Cincinnati, Cleveland Area, Columbus, Dayton Area, Stow
In Tennessee:
To learn more, please click here.
Spotlight on Success
On the Fast Track
Recent Knoxville Campus Information Systems Engineering graduate Jonus Moorehas discovered that not only does he enjoy his new career in the computer industry, it’s clearly a field that is wide open in terms of opportunity.
