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National College – Online Student Overview

What if I Need Help?

Online Overview What If I Need Help
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Just as with any class, your first point of contact should be your instructor. Under the Communicate Tab, each course contains a Course Mail app that can list everyone in your class by name and allows the easy sending and receiving of messages. This is the preferred way to contact your instructor, although personal email addresses and telephone numbers for each instructor are also provided.

For computer questions, forgotten passwords and so on you will have 24-hour-a-day, seven-days-a-week technical support.

You will have access to an online Student Support Center that provides ready answers to many Frequently Asked Questions, resource links and important contact information. You will also have access to a dedicated Online Student Orientation, as well as a dedicated Online Education staff.