National Newsletter - biweekly updates from National's 30 communities in Virginia, West Virginia, Kentucky, Tennessee, Ohio, and Indiana.
National News

February 25, 2013

News from

National's Heritage

Schedule a Visit


Share this Newsletter

Social Connections

Follow us on Facebook Follow us on Twitter Follow us on Facebook Follow us on Facebook Follow us on Facebook View our YouTube cannel


Medical Assisting Keeps Graduate on Her Toes

Medical Assisting Keeps Graduate on Her Toes

Heathyr Suhr is a person who likes to stay busy with a variety of things to do during the work day. Her job as a medical assistant at GMH Urgent Care in Beaver Creek, not far from the Dayton Area Campus she attended, does just that.

“Oh, it’s crazy…we see all kinds of different things,” she says of what a typical day can bring. “We’ll do a strep test, and then a cast, then you’re helping with stitches, and you’re drawing blood and giving a shot; but I like staying busy,” she explains.

Heathyr got exactly what she wanted from her program. She and a friend were taking classes together at a nearby community college, when her friend’s mom was laid off from the automotive industry and went back to school to train for a new career. The school she chose was American National University. “Her mom was going there and liked it a lot, and we started a few terms after her,” explains Heathyr, who added that National offered her a chance to get into the medical field faster than the so-called “traditional” colleges in the area.

When it came time for her externship, Heathyr was looking for an environment that was close to her home, preferably an urgent care facility that would guarantee that she’d see a variety of activity. GMH Urgent Care fit the bill exactly. Apparently, so did Heathyr, for they offered her a job before she had even completed her Registered Medical Assistant (RMA) certification, which she subsequently passed thanks to her American National University education.

Medical assisting also gave her a chance to test the waters, so to speak, for a medical career. Now Heathyr is certain she wants to remain in the field, and is looking at schools to pursue her registered nursing degree: “I hope to be a registered nurse and working in a hospital.”

Dayton Area graduate Heathyr Suhr is pictured in her role as a medical assistant at GMH Urgent Care.

Our Communities - Article Quick Links

Campus Support Services

Fort Wayne, IN
Indianapolis, IN
South Bend, IN

Danville, KY
Florence, KY
Lexington, KY
Louisville, KY
Pikeville, KY
Richmond, KY

Akron Area, OH
Cleveland, OH
Cincinnati, OH
Columbus, OH
Dayton Area, OH
Stark County, OH
Youngstown, OH

Bartlett, TN
Bristol, TN
Knoxville, TN
Madison, TN
Memphis, TN
Nashville, TN

Charlottesville, VA
Danville, VA
Harrisonburg, VA
Lynchburg, VA
Manassas, VA
Martinsville, VA
Roanoke Valley, VA

West Virginia
Parkersburg, WV
Princeton, WV

The Sky’s the Limit for Information Systems Engineering Graduate

The Sky’s the Limit for Information Systems Engineering Graduate

James Bailey, an ISE graduate from the Pikeville Campus, has found the old adage, ‘Do something you love and you’ll never work a day in your life’ to be true. James loves working as a certified resident technician in the tech support center at Staples, where he’s putting knowledge from his ISE program at American National University to use assisting customers with diagnosis, repair, and upgrades of their computers. “If there’s something you truly enjoy—make it a career,” he explained. “Most of the time, when I’m at work, I don’t feel like I’m working. I enjoy my day.”

James has been interested in technology his whole life and when he visited the campus with his wife, who was a student in the medical billing and coding program, he decided to get the education he needed to turn his passion into a career.

Although James was already adept at using technology when he started taking classes at National, he learned something new every day. “It broadened my horizons and my knowledge of what I already had a fascination with,” he recalled. He formed close bonds with several of his instructors who he still stays in contact with today.

James said that he and his wife, who are both graduates working in their new career fields, see a bright future ahead. “I’m an IT person,” he said proudly. “I have that computer knowledge and it’s opened a wide spectrum of opportunities, just depending on which way I choose to go. I can go from being just a simple tech, which is where I am right now, all the way up to being a systems administrator or even more. There are so many opportunities out there and … so many more things coming out every day that’s changing the face of technology—the sky’s the limit.”

Graduate James Bailey is pictured in the Pikeville Campus’s computer lab.

Florence Campus Commemorates Black History Month

Florence Campus Commemorates Black History Month

On Tuesday, February 19th, students, faculty, and staff from the Florence Campus gathered to commemorate Black History Month. Instructor David White was a featured speaker for the celebration. Taking a cue from President Barrack Obama’s second inauguration speech, he discussed three events in history which were turning points in the fight against oppression: Seneca Falls—the site of one of the first women’s rights conventions which was held in 1848; Selma—the starting point of a 50-mile march to Montgomery, Alabama which was led by Dr. Martin Luther King, Jr. as a voting rights demonstration; and, Stonewall—a tavern where, in 1969, riots broke out in what is considered the beginning of the gay liberation movement.

Mr. White encouraged the audience to help lead the way toward change when they see or experience oppression and to get involved and volunteer for causes that are close to their hearts. Rose Henderson Domaschko, a student in the business administration-management program, was inspired by what she learned from Mr. White’s presentation. “ ‘Take something to your heart and make it real’ is something that he mentioned tonight. I believe that 100%, because if you don’t have goals, where are you going to be at in life?” she said as she explained that she was only vaguely familiar with the events discussed.

Pictured during the Black History Month celebration are (l to r) librarian/instructor Cheryl Heer, student Brittany Sullivan, instructor David White, student Rose Henderson Domaschko, and student Stephanie Kiskaden.

Medical Graduates Share Work Experiences with Students

Medical Graduates Share Work Experiences with Students

At the Louisville Campus, director of health care education Bonnie Kiefer hosted a panel discussion of medical department graduates.Students from various medical classes attended, as the panelists shared information in a question and answer format.

Among the topics discussed was the importance of professionalism. Patrice Bowman, who graduated in 2011, told students about her work as a registered medical assistant (RMA) for JenCare Medical Neighborhood Center. Patrice told the group that appearance - including hair styles, clothing and shoes - is important to employers. She shared that she had to cut her hair to conform to her current employer’s expectations. She said that medical assistants are the doctors’ “right-hand man.”

Necole Arnold, RMA, who is employed by American Urgent Care, discussed the variety of tasks she performs. She also talked about the value of certification, stating that employers want their employees to be certified. Necole helped fund her education through the Workforce Investment Act (WIA) program which provides funding for those who are unemployed or underemployed. She graduated from American National University in August, 2012.

Also participating on the panel was Jacqualine Calhoun, RMA. She completed her externship in November, 2012, and is currently employed at Wall Street Medical Group in Jeffersonville, Indiana.

Pictured are graduates and panel members (l to r) Patrice Bowman, Necole Arnold, and Jacqualine Calhoun.

Students Participate in Polar Plunge

Students Participate in Polar Plunge

On Saturday, February 9th, students in the Phi Beta Lambda club at the Lexington Campus participated in the Polar Plunge fundraiser that benefited the Kentucky Special Olympics. The club members raised money to participate in this event and jump in a pool with 34-degree water. They were among 300 other area participants and supporters of the Special Olympics. Student and participant Sheilyn Patton said, “It may be cold, but it is for a great cause.”

The event was photographed by admissions representative Earlane Cox and videotaped by Nick Cobb, a student in the radio & television broadcasting program. Career center director Cheryl Howell also attended the event in support of the American National University students. All were glad they could be a part of this event in some way and help increase awareness for the Special Olympics.

Pictured in the top photo are students (l to r) Michael Adams, Larry Olinger, Sheilyn Patton, and April Leak as they take the “plunge” in the Polar Plunge fundraiser for the Special Olympics.The Polar Plunge mascot is pictured in the bottom photo proudly donning a American National University t-shirt after four brave students from the Lexington Campus participated in the event to help raise funds for the Kentucky Special Olympics.

Campus Welcomes Vice President of Forcht Bank as Guest Speaker

Campus Welcomes Vice President of Forcht Bank as Guest Speaker

Tommy Hawkins, vice president of Forcht Bank, recently visited the Richmond Campus to talk to students in instructor David Silver’s Preparatory Math class about various types of banking. He explained loans, mortgages, interest rates, and the types of accounts someone could open.

Mr. Hawkins also spoke to the students about identity theft. He shared that it is very easy today for someone to steal your information and open credit cards and accounts using your information. He recommended that everyone should check their credit reports every 3 to 4 months to see if there is any unusual activity. He also had a packet of information from the Federal Trade Commission which detailed steps that consumers can take if their identity has been stolen.

Student Brittany Elam said that Mr. Hawkins was extremely helpful in educating the class on the real life applications of what they are learning in the classroom. “He most definitely added a little spice to the typical math class and allowed us to connect what we were learning to how we will use this information in our daily lives,” she said.

Tommy Hawkins, vice president of Forcht Bank, is pictured speaking to a crowd of students at the Richmond Campus.

Certified Pharmacy Technicians are Ready to Embark on Their New Careers

Certified Pharmacy Technicians are Ready to Embark on Their New Careers

Cathy Richards and Jennifer Pendergraft, students in the pharmacy technician program at the Danville, Kentucky Campus, are ready to embark on their new careers after recently passing the pharmacy technician certification exam. Certification is an important credential that many employers look for when hiring pharmacy technicians.

Both Cathy and Jennifer decided to enroll in National’s pharmacy technician program after being laid off from their jobs. They received help paying for their education through the Workforce Investment Act (WIA) program, which provides training for those who are unemployed or underemployed.

Cathy and Jennifer have also just completed externships at Somerset Pharmacy where they had the opportunity to gain hands-on experience using the skills they learned during their program.

“The teachers at American National University are awesome and have been extremely helpful in helping me to obtain the skills I need to enter the pharmacy field,” said Cathy. “I enjoyed working at my externship the most because it allowed me to interact with the customers.”

Jennifer said that during her externship, she learned a lot about the responsibilities of a pharmacy technician in assisting the pharmacist and processing prescriptions. “The hands-on training from the teachers and the externship has given me the confidence and skills I need to become a pharmacy technician,” said Jennifer.

Pictured are students Cathy Richards (left) and Jennifer Pendergraft (right) who recently passed the pharmacy technician certification exam.

RemX Specialty Staffing Conducts Interviews at the Nashville Campus

RemX Specialty Staffing Conducts Interviews at the Nashville Campus

On Tuesday, February 5th, the Nashville Campus Career Center hosted Ericka Smith from RemX Specialty Staffing for on-campus interviews. Ms. Smith interviewed 26 graduates and students from the Nashville and Madison Campuses for job openings in medical billing and coding, data entry, claims processing, and administrative positions with three major healthcare companies.

Ms. Smith appreciates the working relationship she has with career center director Terri Davis McCall, who assists the campus’s graduates and students with their job search. “As soon as I get a job opportunity, I’m calling Terri and asking ‘Who do you have?’” said Ms. Smith. “I have built a relationship with Terri and when I give [her] detailed information about my client and what [he/she] really looks for; she knows how to prep those students. It is an advantage for them to have someone there, at the school, who really can feed them the information that they need to know to be prepared.”

Ms. Smith said she feels that National College students stand out above other job candidates because they have a sense of direction in their career path. “A lot of people I meet - they’re just not really sure what they want to do,” she explained. “When I meet [National] students there, they have a plan. They know what they want to do; they know what industry they have an interest in; and they’re getting the education to do it. That makes a major difference.”

Ms. Smith said that she will be forwarding the résumés of the top candidates that she interviewed to her clients who will be contacting the candidates in the upcoming weeks for second interviews or possibly for immediate employment.

Ericka Smith from RemX Specialty Staffing is pictured in the top photo at the Nashville Campus in between interviews. In the bottom photo, Health information technology graduate Lance Askins, and medical billing and coding graduates LaTonya Smith and Danielle McAfee are pictured (l to r) talking to Ericka Smith, staffing manager with RemX Specialty Staffing, during the on-site interviews held at the Nashville Campus.

Local Chiropractic Office Recognized for Support of Career Education

Local Chiropractic Office Recognized for Support of Career Education

The Lynchburg Campus recently recognized Dr. Darlene Holland, D.C. as a Distinguished Community Employer. On February 6th, campus director Bill Baker, career center director Nancy Wilcox, and director of health care education Sue Coleman presented Dr. Holland a plaque of appreciation for her support of career education.

The doctors and staff at the Central Virginia Chiropractic office, where Dr. Holland works, provide chiropractic care with many therapy services. In addition, they incorporate nutrition and exercise in their service to patients for their overall wellbeing.

Recently, Dr. Holland hired medical assisting graduates Shannon Bosiger and Brittany Goff, who had completed their externships at her office. She has been a long-standing partner with National College, offering employment and externship opportunities to students in the medical programs since 1989. She has also participated in mock interviews with students helping them to gain insight into what a job interview with a physician can be like.

Dr. Holland was thankful to be selected as a Distinguished Community Employer. “I am so thrilled to receive this award,” she explained. “Management has always been a challenge for me; therefore, receiving this recognition is extra special to me. National College always educates their externs and graduates so well that they make my position as an employer so much easier!”

Director of health care education Sue Coleman (left) and campus director Bill Baker are pictured presenting a plaque of appreciation to Dr. Darlene Holland.

Student Looks Forward to Advancing in the Health Information Technology Field

Student Looks Forward to Advancing in the Health Information Technology Field

Quelethia Ransom, a student at the Madison Campus, is working as a health information clerk for Hospital Corporation of America (HCA). Quelethia - a single mom, full-time employee, and full-time student - is earning her associate’s degree in health information technology (HIT) to help her advance in her career with HCA.

When Quelethia began looking for an HIT program, she checked the American Health Information Management Association’s (AHIMA) website to find programs in her area that were accredited and whose students qualified to take the certification exam to become a registered health information technician. She found National College listed there and she felt that it was the most convenient to her home. She feels that certification is very important to her career and it will also mean an automatic pay raise.

Quelethia is using her tuition reimbursement benefit through HCA to help fund her education. She also received a Tennessee Student Assistance Award which helped to defray her tuition expenses.

She hopes to someday advance into an analyst position at HCA. She is proud of herself for persevering in her program despite the many roadblocks that life can bring and she looks forward to graduating in the spring. “It’s been a long journey. If I’ve hung in this long, there’s no stopping,” she explained with a smile.

Student Quelethia Ransom is pictured at the Madison Campus with hopes for a bright future in health information technology with her current employer HCA.

The National News is a biweekly publication designed to share the success and academic accomplishments of students and graduates from American National University and National College. For more information, contact the Communications Department.

In accordance with the regulations of the Tennessee Higher Education Council, all references to "American National University" refer to "National College" in the state of Tennessee.