Diploma
Systems and User Support
Computers Don't Take A Day Off - Keeping Them Up and Running
National College’s Systems and User Support program prepares graduates to work in a wide variety of industries. You will be ready for many challenging positions ranging from installing hardware and software to coordinating user support and help desk operations.
Coursework in this program is explored through classroom lecture and practical applications in a laboratory environment focusing on operating system technology and network infrastructure administration.
As a student in the Systems and User Support program, you will:
- Gain a basic level of knowledge and skills to support end user environments.
- Be able to recognize and resolve issues that involve interaction between the end user and server platforms as well as the network itself.
- Develop proficiency in solving user issues whether they arise from the client operating system, applications, the server, the network infrastructure, or the Active Directory.
- Develop problem-solving, analytical, and communications skills.
Graduates of the Systems & User Support program will be prepared for a variety of career-specific certification exams such as the Microsoft® Windows Server 2008 Network Structure exam and the Microsoft® Certified Technology Specialist exam.
- Why National
- Course Basics
- Costs and Disclosures
- Real Student Stories
Why Systems and User Support Students Turn To National College:
- Convenience and flexibility – day and evening course schedules to fit your life.
- Small class size – allowing for one-on-one interaction with instructors.
- Industry experienced instructors – bringing their industry experience and insights to class..
- Peer tutoring – providing one-on-one help at no additional cost.
- Training in modern computer labs – simulating real work experiences.
- Career services – helping with career advice and resources needed for today's job search environment.
- Refresher courses are available to all our graduates – keeping skills in their field of study sharp and current at no additional tuition costs.
What You Will Study:
Highlights
Supporting Desktop: OS
Learn the skills necessary to support users and troubleshoot desktop applications on a desktop operating system.
Implementing and Troubleshooting Operating Systems Technology
Learn the skills necessary to install, configure, support, upgrade, diagnose, and troubleshoot various operating systems.
Network Infrastructure Administration
Develop the knowledge and skills necessary to take the Microsoft® Windows Server 2008 Network Structure exam.
Program core courses may include:
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Grant Information
Sister City Grant (International Students)
ONET Occupational Crosswalk Matches
- 29-2071.00 - Medical Records and Health Information Technicians
- 43-9011.00 - Computer Operators
- 43-9022.00 - Word Processors and Typists
Estimated tuition costs
| Tuition | $317/credit X 48 credits = $15216 |
| Books | $225/course X 12 courses = $2700 |
| Activity Fee | $15/Term X 4 terms = $60 |
| Graduation Fee | $100 |
| TOTAL | $18076 |
On-Time Completion Rate and Median Loan Debt 
| Applies to | On-Time Completion Rate | Median Title IV Loan Debt | Median Private Loan Debt |
|---|---|---|---|
| Bristol, Charlottesville, Cincinnati, Columbus, Danville VA, Dayton Area, Harrisonburg, Knoxville, Lynchburg, Martinsville, Online, Parkersburg, Princeton, Roanoke Valley, Stark Co (Canton), and Youngstown campuses. | N/A | N/A | N/A |
| Bartlett, Madison, Memphis, Nashville, Akron Area and Cleveland campuses | N/A | N/A | N/A |
| Danville KY, Florence, Fort Wayne, Indianapolis, Lexington, Louisville, Pikeville, Richmond and South Bend campuses | N/A | N/A | N/A |
Note: Median Institutional Loan Debt is $0 for all National College campuses.
Additional Notes: Areas marked N/A indicate that 10 or less individuals graduated from this program during the specified reporting period and used this particular source of funding.
Placement Rates
| Applies to | Placement Rate* |
|---|---|
| Bristol, Charlottesville, Cincinnati, Columbus, Danville VA, Dayton Area, Harrisonburg, Knoxville, Lynchburg, Martinsville, Online, Parkersburg, Princeton, Roanoke Valley, Stark Co (Canton), and Youngstown campuses. | 25.0% |
| Bartlett, Madison, Memphis, Nashville, Akron Area and Cleveland campuses. | No Data |
| Danville KY, Florence, Fort Wayne, Indianapolis, Lexington, Louisville, Pikeville, Richmond and South Bend campuses. | 0.0% |
| *This rate is calculated based on a formula provided by the Accrediting Council for Independent Colleges and Schools (ACICS). For more information on this agency, click here. | |
Additional Notes: Areas marked with No Data indicate that no students graduated from the program during the reporting period
More Computer Technology News:
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- Students Are Challenged to Use their New Skills to Give Back
- Information Technology Open House Gives Back to Community
- Perfect Attendance and Excellent Grades Help Graduate Land a Job through an On-Campus Interview
- ISE Students Implement Free Technology Clinic
- Telvista Provides Opportunities for Many National College Graduates
- Simplex IT Recognized for Support of ISE Program
- Campus PC Clinic Gives Students Hands-On Experience
- Student Gains a Better Life for Herself and Her Son
ISE Graduate Starts New Business Offering Web and Facebook Support
This program is offered at the following campuses:
Virginia
West Virginia
Indiana
Kentucky
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